Before Feb. 1, the Brooklyn Public Library sent out 25,000 pieces of correspondence a month, just informing members of holds and overdue materials, said spokesperson Malika Granville.
These paper reminders ended at the beginning of the month, when the library rolled out a new electronic system. Members sign up to receive reminders via email or text message.
“We wanted to find a way to communicate without having to exhaust such an expensive resource,” Granville said.
Members can sign up for the new system online, or visit a branch and “someone will be able to walk them through the process,” she explained. So far, 9,503 people have signed up.
And if someone doesn’t have a cell phone or access to a computer, “we would offer that person a land line option,” Granville continued. “We wanted to make sure we weren’t excluding anyone.”
For anyone who might forget to sign up and forget to bring back a book, the next time they log onto their account online or try to take out a book they would be notified of the overdue fee.
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